Shipping policy
Shipping Policy
Last Updated: July 27, 2026
Thank you for shopping with Mandeora. We are committed to processing and delivering your order as efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
Shipping & Delivery
- Orders are typically shipped and delivered within 10–15 business days after processing. Delivery times are estimates and may vary due to weather, customs, holidays, or carrier delays. it may arrive earlier as per the address.
- Your order will be delivered to the shipping address provided at checkout. Please ensure your shipping information is complete and accurate before placing your order.
Incorrect or Changed Shipping Address
- Customers are responsible for providing the correct shipping address at checkout.
- Mandeora is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
- Once an order has been shipped, the shipping address cannot be changed or updated. Any additional shipping charges resulting from an incorrect address or a returned package will be the customer's responsibility.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available).
Delays
While we strive to deliver all orders on time, Mandeora is not responsible for shipping delays caused by shipping carriers, customs inspections, weather conditions, natural disasters, holidays, or other circumstances beyond our control.
Damaged or Lost Packages
If your package arrives damaged or you believe it has been lost in transit, please contact us within 10 days of the expected delivery date with your order number and any supporting information so we can assist you.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact our customer support team through the contact information provided on our website.